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Spa & wellness careers blog: advice

Career Advice: Aldina Duarte Ramos

10 Nov 2015
Aldina Duarte Ramos
Senior Brand Manager
Sofitel Luxury Hotels

* Understand cost control when it comes to, example:
- in-house treatments,
- partner brands treatments,
- spa operations (cleaning, linen, drinks)
- spa marketing tools (prints)

* Define key KPIs

* Understand your market revenue drivers according to a local market
research and benchmark.

* Have your mind free for successful management.

* Lead by example and innovate, don't be shy. If you fail ,you will learn from it. If you win you will learn from it!


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